:root{
  --red:#B12830; --red-dark:#8f1f26; --ink:#1d2128; --mut:#6b7280;
  --line:#e3e6ea; --bg:#f6f7f9; --card:#fff; --ok:#0f7b46; --okbg:#e7f5ee;
  --warn:#8a5300; --warnbg:#fdf3e0; --bad:#a3121f; --badbg:#fdecee; --radius:10px;
}
*{box-sizing:border-box}
body{margin:0;font:15px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Noto Sans",Arial,sans-serif;color:var(--ink);background:var(--bg)}
h1,h2,h3{margin:0 0 .5rem;line-height:1.25} h2{font-size:1.15rem} h3{font-size:1rem;margin-top:.8rem}
a{color:var(--red)} .mut{color:var(--mut)} .small{font-size:.85rem} .mono{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:.85rem}
.badtxt{color:var(--bad)} .hidden{display:none}
.top{display:flex;align-items:center;gap:1rem;background:var(--ink);color:#fff;padding:.6rem 1rem;flex-wrap:wrap}
.top .brand{color:#fff;text-decoration:none;font-size:.85rem;opacity:.8} .top .brand:hover{opacity:1}
.top .title{font-weight:600} .top .ver{font-weight:400;opacity:.5;font-size:.8rem}
.top .who{margin-left:auto;font-size:.85rem;display:flex;gap:.6rem;align-items:center;flex-wrap:wrap}
.tabs{display:flex;gap:.25rem;background:#fff;border-bottom:1px solid var(--line);padding:0 1rem;overflow-x:auto}
.tabs button{background:none;border:0;border-bottom:3px solid transparent;padding:.7rem .8rem;cursor:pointer;font:inherit;font-size:.9rem;color:var(--mut);white-space:nowrap}
.tabs button.on{color:var(--ink);border-bottom-color:var(--red);font-weight:600}
.view{max-width:1200px;margin:0 auto;padding:1rem}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:1rem;margin-bottom:1rem;min-width:0}
.card.narrow{max-width:420px;margin:3rem auto}
.flash{position:fixed;left:50%;transform:translateX(-50%);bottom:1rem;z-index:80;max-width:min(92vw,640px);padding:.7rem 1.1rem;border-radius:var(--radius);font-weight:500;box-shadow:0 6px 24px rgba(0,0,0,.18)}
.flash.ok{background:var(--okbg);color:var(--ok);border:1px solid #bfe3d0} .flash.bad{background:var(--badbg);color:var(--bad);border:1px solid #f0c7cc}
.note{background:var(--warnbg);color:var(--warn);border:1px solid #f0dcb4;padding:.6rem .8rem;border-radius:8px;font-size:.9rem;margin:.6rem 0}
.note.bad{background:var(--badbg);color:var(--bad);border-color:#f0c7cc}
.note pre{white-space:pre-wrap;word-break:break-all;margin:.4rem 0 0}
label{display:block;margin:.55rem 0;font-size:.9rem;color:var(--mut)}
label.inline{display:flex;align-items:center;gap:.4rem;color:var(--ink);margin:.35rem 0}
label.grow{flex:1 1 260px}
input[type=text],input[type=email],input[type=password],input[type=date],input[type=number],select,textarea{
  width:100%;padding:.5rem .6rem;border:1px solid var(--line);border-radius:8px;font:inherit;background:#fff;color:var(--ink)}
.row > select,.row > input[type=text]{width:auto;flex:1 1 200px}
.row label{margin:.3rem 0}
textarea{min-height:70px;resize:vertical}
.btn{display:inline-block;background:var(--red);color:#fff;border:0;border-radius:8px;padding:.55rem 1rem;font:inherit;font-weight:600;cursor:pointer;text-decoration:none;white-space:nowrap}
.btn:hover{background:var(--red-dark)} .btn:disabled{opacity:.5;cursor:not-allowed}
.btn.ghost{background:#fff;color:var(--ink);border:1px solid var(--line);font-weight:500} .btn.ghost:hover{background:#f2f3f5}
.btn.ghost.on{border-color:var(--red);color:var(--red);font-weight:600}
.btn.small{padding:.3rem .6rem;font-size:.85rem}
.row{display:flex;gap:.5rem;flex-wrap:wrap;align-items:center;margin:.4rem 0}
.sp{margin-left:auto}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:.75rem;margin:.5rem 0}
.tablewrap{overflow-x:auto;-webkit-overflow-scrolling:touch}
table{width:100%;border-collapse:collapse;font-size:.9rem;margin-top:.6rem}
th,td{text-align:left;padding:.45rem .5rem;border-bottom:1px solid var(--line);vertical-align:top}
th{font-size:.75rem;text-transform:uppercase;letter-spacing:.03em;color:var(--mut);white-space:nowrap}
td.num{text-align:right;white-space:nowrap}
tr.redrow td{background:#fff5f6} tr.redrow td:first-child{box-shadow:inset 4px 0 0 var(--red)}
tr.warnrow td{background:#fffaf0} tr.dim td{opacity:.55}
.tag{display:inline-block;font-size:.72rem;padding:.08rem .45rem;border-radius:20px;background:#eef0f3;color:var(--mut);margin-left:.3rem;white-space:nowrap}
.tag.ok{background:var(--okbg);color:var(--ok)} .tag.warn{background:var(--warnbg);color:var(--warn)} .tag.bad{background:var(--badbg);color:var(--bad);font-weight:600}
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:.8rem}
.stat b{display:block;font-size:1.6rem;line-height:1.1} .stat span{font-size:.8rem;color:var(--mut)}
.stat.bad b{color:var(--bad)} .stat.ok b{color:var(--ok)} .stat.warn b{color:var(--warn)}
.modal{position:fixed;inset:0;background:rgba(20,22,28,.5);z-index:60;display:flex;align-items:flex-start;justify-content:center;overflow-y:auto;padding:4vh 12px}
.modal[hidden]{display:none}
.modal-box{background:#fff;border-radius:12px;max-width:640px;width:100%;padding:1.2rem;box-shadow:0 20px 60px rgba(0,0,0,.3)}
.casebox{background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:.6rem .8rem;margin:.5rem 0}
.mailhead{border:1px solid var(--line);border-radius:8px 8px 0 0;padding:.6rem .8rem;margin-top:1rem;font-size:.9rem;background:#fafbfc;word-break:break-word}
.mailframe{width:100%;height:520px;border:1px solid var(--line);border-top:0;border-radius:0 0 8px 8px;background:#fff;margin-bottom:.6rem}
.plan{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:.6rem}
.planf{border:1px solid var(--line);border-radius:8px;padding:.5rem .7rem}
@media(max-width:600px){.view{padding:.6rem}.card{padding:.8rem}.mailframe{height:420px}}
/* Draft: near full screen, laid out like an Outlook message */
.modal-box.wide{max-width:min(1180px,97vw);padding:1rem 1.2rem}
.modal:has(.wide){padding:1.5vh 8px}
.draft-top h2{margin:0}
.olk{border:1px solid var(--line);border-radius:8px 8px 0 0;background:#fafbfc;margin-top:.6rem}
.olk-row{display:flex;align-items:flex-start;gap:.6rem;padding:.35rem .8rem;border-bottom:1px solid var(--line);flex-wrap:wrap}
.olk-row:last-child{border-bottom:0}
.olk-k{width:64px;flex:0 0 64px;color:var(--mut);font-size:.88rem;padding-top:.3rem}
.olk-row > input[type=text]{flex:1 1 300px;width:auto;border-color:transparent;background:transparent;font-weight:600;padding-left:0}
.olk-row > input[type=text]:focus{border-color:var(--line);background:#fff;padding-left:.6rem}
.chips{display:flex;flex-wrap:wrap;gap:.35rem;flex:1 1 300px}
.chip{display:inline-flex;align-items:center;gap:.3rem;background:#fff;border:1px solid var(--line);border-radius:16px;padding:.15rem .6rem;margin:0;color:var(--ink);font-size:.85rem}
.chip .x{border:0;background:none;color:var(--mut);cursor:pointer;font-size:1rem;line-height:1;padding:0 0 0 .2rem}
.chip .x:hover{color:var(--bad)}
.addc{flex:1 1 400px;margin:0}
.addc input,.addc select{width:auto;flex:1 1 160px;padding:.35rem .5rem;font-size:.88rem}
.attach{display:inline-block;border:1px solid var(--line);border-radius:6px;padding:.2rem .6rem;background:#fff;font-size:.85rem;text-decoration:none}
.attach::before{content:"PDF  ";color:var(--red);font-weight:700}
.mailframe.big{height:calc(92vh - 360px);min-height:420px;border-radius:0 0 8px 8px;margin:0}
.editwording{margin:.6rem 0;border:1px solid var(--line);border-radius:8px;padding:.4rem .8rem}
.editwording summary{cursor:pointer;font-weight:600;font-size:.9rem}
.draft-foot{position:sticky;bottom:0;background:#fff;padding:.6rem 0 0;border-top:1px solid var(--line)}
@media(max-width:700px){.olk-k{width:auto;flex-basis:100%;padding:0}.mailframe.big{height:60vh}}

.bulkbar{background:#f7f8fa;border:1px solid var(--line);border-radius:8px;padding:.5rem .7rem}
.bulkbar select{width:auto;flex:1 1 220px}

.tiertabs{margin:.6rem 0 .2rem}
.tiertabs .btn{font-weight:600}

/* v2.0 */
.lbl{display:block;margin:.55rem 0;font-size:.9rem;color:var(--mut)}
.holdlist{display:flex;flex-wrap:wrap;gap:.3rem 1rem;margin-top:.3rem}
.holdlist .chk{display:inline-flex;align-items:center;gap:.3rem;margin:0;color:var(--ink);cursor:pointer}
.holdlist .chk input{width:auto;margin:0}
.chip.dflt{border-style:dashed}
.chknames{max-width:220px;white-space:normal}
.clientsel{max-width:280px}
.pend{white-space:nowrap}.pend .chknames{white-space:normal}